Custom web design that delivers paying customers and runs itself.
We build a website that wins you customers, plus a system that follows up every enquiry, so you never lose a lead to a missed call or lost email. Melbourne based team. Fixed price, website live within a week.
Our plans
Three plans, one fixed price each. Pick the one that fits where your business is now, and move up whenever you're ready.
A proper website
For newer businesses who need to look the part and be easy to contact.
- 3-page website
- Copywriting and photos done for you
- Hosting, security and updates handled
- Live in 5 days
A website that delivers work
For businesses that want their website delivering enquiries.
- Everything in Base, with 5 pages plus service area pages
- The full follow up system: CRM, chatbot, missed call text back, automated follow up, reviews
- Google Business Profile managed for you
- Live in 7 days
Built to keep expanding
For businesses selling online, taking bookings at volume, or competing hard in local search.
- Everything in Growth, with up to 15 pages and 8 updates a month
- Online store
- Active SEO and content every month
- Monthly strategy call
| What you get | Base | Growth | Premium |
|---|---|---|---|
| In every plan | |||
| Copywriting and photos | Included | Included | Included |
| Lead and quote forms | Included | Included | Included |
| Basic SEO | Included | Included | Included |
| Hosting, domain and SSL | Included | Included | Included |
| Privacy policy | Included | Included | Included |
| Mobile, tablet and desktop | Included | Included | Included |
| Online booking | Included | Included | Included |
| Growth and Premium | |||
| Google Business Profile | ✕ | Included | Included |
| Local directory listings | ✕ | Included | Included |
| CRM | ✕ | Included | Included |
| Missed call text back | ✕ | Included | Included |
| Automated lead follow up | ✕ | Included | Included |
| Review request automation | ✕ | Included | Included |
| Analytics and enquiry tracking | ✕ | Included | Included |
| Priority support | ✕ | Included | Included |
| Chatbot | ✕ | Included | Included |
| Premium only | |||
| Active SEO and content each month | ✕ | ✕ | Included |
| Monthly strategy call | ✕ | ✕ | Included |
| Online store | ✕ | ✕ | Included |
| The numbers | |||
| Website pages | 3 | 5 | Up to 15 |
| Service area pages | ✕ | 3 to 5 | Up to 15 |
| Updates each month | 1 | 5 | 8 |
| Reporting | Basic | Standard | Advanced |
| Build timeline | 5 days | 7 days | Quoted |
Nothing goes live until you're happy with it.
What we do
Get you found
A professional website and a properly set up Google Business Profile, built to show up when someone in your area searches for what you do.
- Custom design, copywriting & photos
- Local SEO and service area pages
- Google Business Profile set up and managed
- Optimised for phone, tablet and desktop
Turn enquiries into customers
Most leads are lost after they arrive. We set up the system that catches every one and keeps chasing it until it's a job.
- Every enquiry captured in your CRM
- Missed calls texted back in 30 seconds
- Automatic follow up on day 1, 3 and 7
- Online bookings & chatbot
- Review requests sent after every job
Handle everything for you
You never need to touch the website. We host it, secure it, update it, and tell you every month how it's going.
- Hosting, security and daily backups
- Updates and changes included
- A personalised monthly report
- Australian-only team
The bit most websites don't do
A website that generates enquiries and then loses them is worse than no website at all. You paid for the lead and your competitor got the job. Here's what happens to an enquiry with us.
It lands in your CRM
Form, chat or missed call, every enquiry goes into your CRM with a name and a number, ready for you when you are.
They hear back
They get an automatic text within 30 seconds confirming you've got their enquiry and asking what they need. By the time you call back, you already know what the job is.
They get followed up
If you haven't spoken yet, a short follow up goes out automatically. Most jobs go to whoever stays in front of the customer, not whoever quotes lowest.
They get asked for a review
Reviews are the most underrated asset a local business has. A text goes out with a direct link to your Google listing, and your rating climbs without you chasing anyone.
How to get started
Four steps, from initial conversation to completion as quick as five days, and you will deal with us directly the entire time.
20-minute call
We ask what your business does, who you want calling you, and what you want the site to achieve, then show you examples of what yours could look like.
A fixed quote
One fixed price, agreed before we start. Everything included, no surprise bills later.
Ready within a week
We build you a professional, detailed website, without wasting your time. You tell us what you want changed, we change it, and nothing goes live until you're happy with it.
We go live
Once you're satisfied, we go live. Domain, hosting, security, Google & your follow up system, connected and tested. We continue to manage all of this so you can focus on your business.
Our work
Four concept sites, built the way we'd build yours. Click through and use them: the booking forms, menus and carts all work.
These are concept businesses we created to show our work. As client sites go live, they'll appear here.
What clients say
In their words, not ours.
"Really happy with the work from Forge Digital. They built us a modern website that looks professional and is much easier for customers to navigate. The features and backend they set up have also saved us so much time and stress, making a lot of our day to day processes much easier to manage. The whole process was straightforward and the team was great to deal with."
"Forge Digital did an excellent job with our website. They understood what we were trying to achieve and focused on making the site actually generate enquiries rather than just look good. Highly recommend them."
"We had a great experience working with Forge Digital. Communication was easy, they listened to our ideas, and the finished website came out better than we expected. Very professional from start to finish."
Questions we get asked
How can you build a website in a week?
Because we've cut out the parts that don't help you. No six week discovery phase, no forty page strategy document, no account manager relaying messages. We use modern tools to handle the repetitive work and spend our time on the parts that need judgement.
What do you need from me?
A bit of your time and a bit of your knowledge. We'll ask about your business: what you offer, who your customers are, what makes you different, and any brochures, socials or marketing you already have. If you've got a current site, tell us what you like and what you don't. Photos and a logo if you have them. Our onboarding form takes five minutes and we cover the rest on a short kickoff call. The clearer the picture we start with, the faster we land on a site you love.
What is missed call text back?
If someone rings and you can't answer, they automatically get a text within seconds saying you'll call them back shortly and asking what they need. Most people who can't reach a tradie or a clinic just ring the next one on the list. This stops that. They get contacted instead of becoming a lost call.
What does the CRM and follow up actually do?
Every enquiry you receive, whether it's a website form, phone call or email, lands in one place, your Customer Relationship Management (CRM) system, instead of scattered across your inbox and voicemail. From there, automatic follow up goes out: an immediate reply, then a nudge a few days later if you haven't spoken. The main way businesses lose work is by not following up. We solve that.
What does the chatbot actually do?
It sits in the corner of your site and answers common questions (your hours, the suburbs you cover, what you do and don't do), then takes a name and number when someone wants a quote. It only answers from information you've signed off on. If it doesn't know something, it says so and passes the enquiry to you rather than guessing.
How much does it cost?
Base and Growth have fixed prices, which we give you on a quick call. Premium is quoted and tailored to exactly what you need. Either way you get one upfront number and one monthly, agreed before we start, with no surprise bills.
I already have a website or domain. Can you still help?
Yes. We can rebuild your site and keep your existing domain, so nothing changes for your customers except a better website.
Is the work done in Australia?
Yes. We do not outsource overseas. Our team is based in Australia, and the people you talk to are the people who build your site.
Let's get started
Tell us a bit about your business, then choose how you'd like to start: a 20-minute call, or a free demo website in your inbox within 48 hours. No obligation either way.
Got it, thanks.
We'll read what you've sent and have your demo website in your inbox within 48 hours. If anything's unclear we'll ring first.
Pick a time
We've got your details. Just choose a slot that suits you.